Technical Support in Your Fingertips
AssistLink: Connect with Equipment Providers & Technical Experts
Unlock a world of technical expertise at your fingertips with Vyzeo AssistLink. Our streamlined contact center, and advanced tools make it easier than ever to solve simple & complex issues.
Choose Efficiency
Get Live Video Assistance
Up to 80% of Technical Support Requests can be solved remotely with advanced communication tools
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Connect With Live Video
The most efficient way to share technical issues, get accurate diagnostic, and troubleshoot.
On Screen Annotations
Guide problem solving made easy by pointing instructions on video screen.
Message on Video Screen
Provide instructions also by text and communicate in harsh background noise conditions.
Share Info with Screen Sharing
Share supporting files such as manuals, drawings, and electrical schematics.
Hassle-Free Connection
Streamlined Support Request
Search for your Equipment Manufacturer or Technical Expert on the list, and request support in only 3 steps
Registered or Not, We Grant Access
If your Technical Support Provider is not registered, we provide an one-time access, exclusively for your call.
Get Support At Your Fingertips
Count on us to Connect with all your preferred support providers in one App.
Instant or Scheduled
Your Assistance Request is Always Granted
With technical experts always in high demand and busy worldwide, Vyzeo AssistLink provides flexible and effective ways to solve your problems
Instant Support
If our system detects the immediate availability of the requested expert, an option "Intant Call" will be available for immediate connection.
Instant Call
Know the expert availability upfront
No more waiting on the phone
Schedule a call if no availability
Request a Time
Get support at your convenience. If Instant Call is not available, request a time slot or schedule assistance for a specific time.
Scheduled Call
Planned Assistance
Reschedule if necessary
Get reminder notifications
Internal Expertise Solve Problems
Connect Your Team & Boost Productivity
Save Time by Troubleshooting With Live Video Assistance and Advanced Tools Before Resorting to Internal Displacements
See The Problem First
Avoid Long Displacements
Save Time Solving Issues
Be More Efficient
Solve More Problems
Get Better Diagnostics, Increase Productivity, Cut Down Costs and Losses.
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