Improve Industrial Technical Support
"We Need Better Technical Support. We Can't Stop the Line, We Need Faster Response Time, and We Need a Service Technician here Today"
Connecting the Problem With the Solution
Choosing Live Video Assistance
Goodbye to phone support. Virtual visits can solve up to 80% of issues using advanced visual tools that continue to rapidly evolve. This is only the beginning.
Facilitating Access to Experts
Easy connection and expert accessibility are key to improving time response. We've designed this platform with this objective in mind. Get on board!
With Quick ROI & Efficiency Boost
Is our objective by providing easy connection and advanced tools for troubleshooting for Equipment End Users and OEMs.
Using Resources Efficiently
Why choose to exhaust your team with travel to customer sites over live video assistance? Not only will it benefit the environment, but your service technicians too.
We Are Proud to Serve The Industrial Segment
Data Protection
We use the latest advanced encryption technology to protect your data and our strict privacy policies ensure that your information is never shared with unauthorized parties.
Cloud Based
Powered by the highly secure AWS cloud, meeting stringent compliance requirements with SOC 1, SOC 2, and ISO 27001 certifications. Our partnership with AWS enables us to provide a safe and reliable platform for our customers.
Low-Bandwidth Resilient
Our application is designed to run with lower data processing, ideal for the challenging industrial environment, often with poor internet service quality.